Thanks to ANFECA Cargo Companies Integration, your orders are automatically forwarded to the relevant cargo company as soon as they are completed. In this way, cargo companies save time while preparing products for processes such as address correction.

When the order is shipped or delivered, automatic SMS notifications are sent to the customer, increasing customer satisfaction. With our integrated call center solution, your customers can receive a voice response to the instant location information of their orders when they call the call center.

• Address incompatibilities and other problems are reported to the site administrator as soon as the order is integrated with the cargo company, allowing for rapid intervention.
• Instant tracking of all cargo shipments is possible via the admin panel, and the location of the cargo and delivery information can be viewed collectively.
• With multiple warehouse management, more than one warehouse can work integrated with the same cargo company, and warehouse information can be transmitted with the order.
• Customers can easily track the status of their orders and the cargo process from the member panel without going to the cargo company site.
• Cargo labels are automatically received and printed from the cargo company thanks to the integration, preventing cargoes from getting mixed up.
• Approved return requests can be managed from the e-commerce panel; customers deliver the product to the cargo company with their order number without paying any additional fees, and the return process is easily completed.
• Cargo fee information is displayed on the panel on an order basis, high fee differences can be detected and necessary objections can be made. This feature is valid for cargo companies that share information.
• The cargo status is automatically queried by the software and updated instantly in the admin panel. In addition, the status of selected orders can be queried collectively.
• If an order consists of more than one package, the number of pieces and the package type (box, file, etc.) can be specified from the cargo integration page, thus preventing shipping errors.
• The display and hiding hours of cargo companies on the cargo selection screen can be easily set from the admin panel. In this way, they are visible only during the hours they provide service.
• With the feature of banning cargo companies on a per-product basis, cargo companies that are not suitable for some products are blocked. A special cargo company selection can be made for large-sized products.

Take full control of your cargo processes with ANFECA and increase your logistics efficiency.